When the request usually comes
The terms we read fall into four patterns. One casino can combine several.
- At sign-up. Gambulls asks for an ID document when the account is opened, and may ask for a card photo with masked digits.
- Before the first withdrawal. Stake requires identity verification before a first withdrawal in Canadian dollars. Shuffle requires government ID before the first withdrawal in any case.
- At a stated amount. HypeBet adds a second step above $2,000 in or out and a third above $5,000, which covers source of wealth. Bitcasino may ask for documents once deposits reach $10,000 in total, and runs extra checks on withdrawals above €2,500.
- At any time. Most terms keep a general right to ask whenever the casino sees a reason, and to pause withdrawals until you answer.
A published threshold is the most useful version for a player, because you can see the check coming. In our scoring a stated trigger earns more than "we may ask".
What each casino's terms say
Wording is our summary of the casino's own terms or help pages, read on or before Nov 11, 2026. The link opens the page we read.
| Casino | ID check in the terms | Source |
|---|---|---|
 Jackpot City | Photo ID, proof of residence (<=6 months), proof of payment-method ownership; failure may lead to account termination | jackpotcitycasino.com |
 Spin Casino | Photo ID, proof of residence (<=6 months), proof of payment-method ownership; failure may lead to account termination | spincasino.com |
 Yukon Gold Casino | Documents may be requested after deposits and/or before a withdrawal; withdrawal may wait for verification; notarised copies may be required | yukongold.casino |
 Zodiac Casino | Documents may be requested after deposits and/or before a withdrawal; withdrawal may wait for verification; notarised copies may be required | zodiac.casino |
 Roobet | Withdrawals may be refused until identity fully verified and payment method ownership confirmed; enhanced due diligence before any withdrawal | roobet.com |
 Stake | Identity verification (passport / national ID / driving licence) required before first CAD withdrawal; email verification before first CAD deposit; T&C: KYC may be requested at any time, withdrawals restricted until identity determined (4.8), additional KYC for any withdrawal (8.12) | help.stake.com |
 BC.Game | Identity verification required for withdrawal; may request payment-method ownership, AML, source of funds | bc.game |
 HypeBet | Step 1 (basic data) may be required to withdraw; step 2 above $2,000 deposit/withdrawal; step 3 above $5,000 (source of wealth) | hype.bet |
 Rollbit | Verification checks at casino discretion; account may be restricted until completed | rollbit.com |
 7Bit Casino | Mandatory at cumulative payments of 26 mBTC; review up to 30 working days; ID, address (<=90 days), payment proof | 7bitcasino.com |
 Richville | Photo ID, address proof, selfie or verification call may be requested before any withdrawal and at any time | richville.io |
 BitStarz | ID, payment proof, address proof (<=90 days); extra checks at withdrawal possible | bitstarz.com |
 Shuffle | Government ID required at a threshold and in any event before first withdrawal; source of funds/wealth may be required | shuffle.com |
 MetaWin | ID may be required; deposits/withdrawals may be suspended pending identity and source-of-funds checks | metawin.com |
 24Casino | Documents and possibly a phone call | 24casino.com |
 Snatch Casino | Documents incl. proof of address (<90 days); phone call possible | snatchcasino.com |
 BetFury | KYC on change of data and on AML suspicion at any stage | docs.betfury.com |
 Metaspins | Third-party or direct KYC checks; respond within 30 days | metaspins.com |
 Fairspin | Standard/enhanced KYC, source of funds and wealth checks accepted as condition of use | d1rc9ikfnf4p5a.cloudfront.net |
 Bitcasino | Right to KYC; docs may be requested at cumulative deposits $10,000; extra checks on withdrawals > EUR 2,500 | bitcasino.io |
| Ruby FortuneRuby Fortune | Photo ID, proof of residence (<=6 months), proof of payment-method ownership; failure may lead to account termination | rubyfortune.com |
| Lucky NuggetLucky Nugget | Photo ID, proof of residence (<=6 months), proof of payment-method ownership; failure may lead to account termination | luckynuggetcasino.com |
| The Clubhouse CasinoThe Clubhouse Casino | Photo ID, proof of address, proof of payment method; possibly a phone call; account locked if not reachable within 2 weeks of a withdrawal request | theclubhousecasino.com |
| Casino DaysCasino Days | Identification, credit, fraud and other verification checks at any time; no document list or threshold in the terms | casinodays.com |
| WazambaWazamba | ID document, proof of address and payment-method ownership on request; 30 days to provide them | wazamba-0225.com |
 SpinJo | Photo ID, proof of address, proof of payment method; possibly a phone or video call; withdrawals wait until verified | spinjo.com |
| LuckyVibeLuckyVibe | Photo ID, proof of address, proof of payment method; possibly a phone or video call; withdrawals wait until verified | luckyvibe.com |
| PlayAmoPlayAmo | Photo ID, proof of address, proof of payment method; possibly a video call | playamo.com |
| PlayOJOPlayOJO | ID, proof of address, payment-method ownership and source of funds required before a withdrawal; may be asked after any deposit | playojo.com |
| Raging BullRaging Bull | Photo ID, card copies, proof of residence (utility bill within 3 months), possibly a selfie with ID | ragingbullslots.com |
| Casino ExtremeCasino Extreme | ID (front and back), selfie with ID, cards used, utility bill; proof of betting may be required before a withdrawal | casinoextreme.eu |
| Hyper CasinoHyper Casino | ID, proof of address, bank statements and, where required, source of funds and wealth | hypercasino.com |
Documents casinos list
- Photo ID: passport, driving licence or national ID card.
- Proof of address: a utility bill or bank statement. The accepted age differs: BitStarz and Snatch Casino say no older than 90 days, Jackpot City and Spin Casino say six months.
- Proof that the payment method is yours: a card photo with digits covered, a bank statement or a wallet screenshot.
- Sometimes more: a selfie or a phone call (Richville, 24Casino, Snatch Casino), notarised copies (Yukon Gold, Zodiac), or source-of-funds papers for larger amounts.
How long it can take
Few casinos publish a time for the check itself. Two that do show how wide the range is: Yukon Gold and Zodiac say the first withdrawal by a given method can take an extra five to seven working days for verification, and 7Bit's terms allow up to 30 working days for a review. Metaspins sets a deadline on the player instead: answer a request within 30 days.
The check sits on top of the normal payout time. Our guide to pending withdrawals lists the other holds casinos write into their terms.
Before you send anything
- Check who you are sending it to. Match the company and licence number against the regulator's register. Our licence guide shows where each register is.
- Verify early. If the account page lets you upload documents before you withdraw, do it then. The wait happens while nothing is at stake.
- Use the same name and details everywhere. Terms commonly let a casino refuse payment when account details and documents do not match. Metaspins, for example, says winnings can be confiscated in that case.
- Pay with your own method. Deposits from someone else's card or wallet are a stated reason for refusing a withdrawal at several casinos. See what terms say about closed accounts.
- Upload inside your account. Do not send documents to an address you found in an email or a chat message.
Who this will not suit
If you are not willing to show ID to an offshore company, none of the casinos on this site is a fit: every one of them keeps the right to ask. Players in Ontario and Alberta have provincially regulated sites, which this site does not cover.
Questions
Do casinos ask for ID when cashing out?
Yes. All 32 casinos we track reserve the right to check identity, and most say the check can come before a withdrawal is paid. Some ask at sign-up, some before the first withdrawal, and some only once deposits or withdrawals pass a stated amount.
How do casinos verify your identity?
Usually with a photo ID, a recent proof of address and proof that the payment method is yours. Some casinos add a selfie or a phone call. A few use an outside verification company, in which case you upload the documents on that company's page, reached from your casino account.
Can a casino hold my money if I can't verify?
Under their terms, yes. Most say a withdrawal waits until verification is complete, and some say that failing to provide documents can end in the account being closed. What happens to the balance differs by casino, so read the verification and account-closure clauses before you deposit. This is a summary of casino terms, not legal advice.
Does paying in crypto skip the ID check?
No. Every crypto casino we track keeps the right to ask for ID, and several ask before the first withdrawal or above a stated amount.
Is it safe to send ID to an online casino?
Only after you have checked who runs it. Look the licence up in the regulator's own register first, and upload documents through the casino's account page rather than by email or chat. If a card photo is requested, cover the middle digits and the security code unless the casino's instructions say otherwise.
Checked by the CashierChecked editorial team on Nov 11, 2026. This page summarises casino terms and is not legal advice. Terms change; if something here no longer matches, tell us.